https://www.lilianchia.com/contact daily 0.75 2022-06-02 https://www.lilianchia.com/about daily 0.75 2025-10-27 https://images.squarespace-cdn.com/content/v1/62672db824e4c0061b840a29/1654080438478-S5KJ2MG5KEE5JIWKFFSG/4322158788_aeef3b29fa_o.jpg About - Nice to meet you, I’m Lil. I’m a product designer who loves bringing structure, clarity, and delight to complex systems. Over the years, I’ve designed across a range of industries – from a digital media agency as an intern, through to technology to finance, including credit scoring, business, and personal banking, as a senior designer and mentor. I’ve worked closely with teams in project management and SaaS, shaping products that help people work smarter and with more confidence. I’ve been the sole designer for an organisation, and I’ve also been one of a global team spanning the US, UK and AU. I studied design at UNSW’s College of Fine Arts, majoring in Graphics and Jewellery, where I learned how storytelling, craft, and precision come together to create meaningful experiences. Today, that same mindset guides how I approach every project – thoughtful, human, and built with care. If you’re looking for my full CV, check it out here. https://www.lilianchia.com/home daily 1.0 2025-10-27 https://images.squarespace-cdn.com/content/v1/62672db824e4c0061b840a29/019efc8e-a0ae-4b37-a10c-58c83ebd76a4/WHITE+on+MIDNIGHT.png https://images.squarespace-cdn.com/content/v1/62672db824e4c0061b840a29/367f6e56-c5e3-4828-8e34-63ec8e0a9e6f/banner.png https://images.squarespace-cdn.com/content/v1/62672db824e4c0061b840a29/1654153934617-KIYFXQHUKY55WGJCL70T/jenewalker.jpg https://images.squarespace-cdn.com/content/v1/62672db824e4c0061b840a29/1654153673563-VPCNOSVMFEGG06SAH9UK/invite-mock.jpg https://images.squarespace-cdn.com/content/v1/62672db824e4c0061b840a29/a42f70a5-5ede-40db-a405-1be077b541fe/rfl.jpg Home Hornsby Ku-Ring-Gai Relay for Life https://images.squarespace-cdn.com/content/v1/62672db824e4c0061b840a29/38bdaae1-4196-44b1-b808-e0884f8919f5/mobile-mockup.jpg Home Communications Curator https://images.squarespace-cdn.com/content/v1/62672db824e4c0061b840a29/5df3f54b-c8c8-439a-9712-68c22092251b/Portal-Dash-1.jpg Home Trade Ledger Portal Dashboard https://images.squarespace-cdn.com/content/v1/62672db824e4c0061b840a29/b2f71977-c21e-4820-807f-771bb74bfc48/resus5.jpg Home Resus @ The Park https://images.squarespace-cdn.com/content/v1/62672db824e4c0061b840a29/43dfe777-7162-4c8d-a6de-bc499d466e5b/CSApp-man-usingphone.jpg Home The Credit Simple App https://www.lilianchia.com/agency-freelance-work daily 0.75 2022-06-02 https://www.lilianchia.com/agency-freelance-work/resus-at-the-park monthly 0.5 2022-06-02 https://images.squarespace-cdn.com/content/v1/62672db824e4c0061b840a29/3113b0d3-c4c2-431a-942b-8a05b79c5a59/resus2.jpg Agency & Freelance - Resus @ The Park https://images.squarespace-cdn.com/content/v1/62672db824e4c0061b840a29/7ebbf894-ed91-49a5-a756-1c2b1ab109f5/resus3.jpg Agency & Freelance - Resus @ The Park https://images.squarespace-cdn.com/content/v1/62672db824e4c0061b840a29/201b3fbc-2a63-43b4-afba-7c6454794a05/resus4.jpg Agency & Freelance - Resus @ The Park https://images.squarespace-cdn.com/content/v1/62672db824e4c0061b840a29/e09ce8f7-1dbd-4982-a380-1a70b80c29ce/resus1.jpg Agency & Freelance - Resus @ The Park https://images.squarespace-cdn.com/content/v1/62672db824e4c0061b840a29/2a926322-9535-4a24-9576-72b7a32732e6/resus5.jpg Agency & Freelance - Resus @ The Park https://images.squarespace-cdn.com/content/v1/62672db824e4c0061b840a29/4a601664-8719-43f1-8d4b-44412dc1189b/resus6.jpg Agency & Freelance - Resus @ The Park https://www.lilianchia.com/agency-freelance-work/take-heart-australia-day monthly 0.5 2022-06-02 https://images.squarespace-cdn.com/content/v1/62672db824e4c0061b840a29/1654128813253-SMQ50SIPLPJ6SGVLC67D/tha.jpg Agency & Freelance - Take Heart Australia Day - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.lilianchia.com/agency-freelance-work/communications-curator monthly 0.5 2022-06-01 https://images.squarespace-cdn.com/content/v1/62672db824e4c0061b840a29/1654128049592-Z3YT9RMXWLXTA9YTZNCM/mobile-mockup.jpg Agency & Freelance - Communications Curator - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/62672db824e4c0061b840a29/1654127306542-71AEF9NIB2RR79Z18Q5H/CC-v1.png Agency & Freelance - Communications Curator - Communications Curator Communications Curator is a website that was built on the idea of customising a set of directions for call creation and answer. In short, a user would be able to enter the phone number they would want to call, and the number to call from in a web form. Then, depending on the call response - they could be connected with a person to speak, or if the call goes unanswered, alternatives such as leaving a voicemail or text would then be used, based on the options they filled out. As the website itself is essentially a form, the client wanted to present the fields in a way that didn’t overwhelm the user. It had to be structured to allow the user to easily and systematically fill out their needs. Because of this, I sectioned the form into four areas - one for each set of choices. From there, it made sense to include headings and brief instructions to guide the user on what to do. The client also wanted colours and branding to reflect the ideas of being bold, innovative and fresh. Simple, clean design was also a high priority along with ensuring the website would be responsive. Overall, the end result was a success in terms of design and the client was thrilled. https://www.lilianchia.com/agency-freelance-work/jenepher-walker-millinery monthly 0.5 2022-06-01 https://images.squarespace-cdn.com/content/v1/62672db824e4c0061b840a29/1654068879423-6Y8H1F8IVFVXCY3R4CVF/card-mockup-logo-v1.jpg Agency & Freelance - Jenepher Walker Millinery https://images.squarespace-cdn.com/content/v1/62672db824e4c0061b840a29/1654068816344-FKT83WJTEY5E6XQ6ZHTQ/logo-vcard-mockup-2.jpg Agency & Freelance - Jenepher Walker Millinery https://images.squarespace-cdn.com/content/v1/62672db824e4c0061b840a29/1654068979586-GAMXGSDOTRA4IESO13FI/jenewalker.jpg Agency & Freelance - Jenepher Walker Millinery https://www.lilianchia.com/agency-freelance-work/hornsby-kuringgai-relay-for-life monthly 0.5 2022-06-01 https://images.squarespace-cdn.com/content/v1/62672db824e4c0061b840a29/acdb9c4e-97a5-42c7-b482-48a664160965/rfl.jpg Agency & Freelance - Hornsby Ku-Ring-Gai Relay For Life https://images.squarespace-cdn.com/content/v1/62672db824e4c0061b840a29/966f5fb8-468c-43f6-9bad-1cef83a46295/rfl2.jpg Agency & Freelance - Hornsby Ku-Ring-Gai Relay For Life https://images.squarespace-cdn.com/content/v1/62672db824e4c0061b840a29/834877a2-a547-4da4-b289-ab880cc5d608/rfl3.jpg Agency & Freelance - Hornsby Ku-Ring-Gai Relay For Life